The Wise Manager

Posted on Leave a commentPosted in Leading
Reading time: 1 min.

The new manager asks or tells people what to do and wonders, “Why won’t they do what I want?” Telling louder or more nicely works but just for a while.

The wise manager discovers what makes a win (big, long-term and small, near-term) for them then asks something like, “How can we both get what we want here?” The new manager thinks this is a colossal waste of time. But the wise manager knows that asking and telling people what to do takes much, much longer.

 

In your corner,

Mike

Make the Call about Team Members

Posted on Leave a commentPosted in Hiring, Leading
Reading time: 1 min.

We can waste a lot of our leadership energy worrying or complaining about and then trying to fix the flaws in our team members. As we and they dance around our uncertainty, the whole company suffers.

So let’s make the call. Either we believe they can do it and we support them to get there or we believe they can’t and support them to find a better place. And if we aren’t sure, then let’s give ourselves a deadline for making the call.

All will be better off when we make the call.

 

In your corner,

Mike

PS: As you can see, we can make calls like this in line with our values and with full transparency & care. Or we can be jerks about it. Let’s not be jerks.

PPS: Here’s a magic trick you can use especially for people who you think are close but not quite there. Try believing they can do it even if evidence doesn’t yet support the idea. Make this call and watch them bloom.

 

Today’s photo courtesy of Alexas_Fotos.

Suppose We Don’t

Posted on Leave a commentPosted in Leading, Sales and Influence, We=All Who Matter
Reading time: 1 min.

Suppose we cut corners? Suppose we feather our nests? Suppose we get while the getting is good? Suppose we compete on price? Suppose we sue? Suppose we press our advantage? Suppose we underpay? Suppose we over promise? Suppose we cut our training and development? Suppose we bait and switch? Suppose we baffle? Suppose we trick ’em? Suppose we get them with the fine print? Suppose we think, “Well, everybody else is doing it, why not us?”

People are smart. They will see. No matter how short-term appealing it might seem, if we proceed with something that isn’t a win for both them and us, it will always eventually be a lose for us all.

Let’s be the ones people choose over and over because we don’t suppose any of those things.

 

In your corner,

Mike

Today’s photo courtesy of geralt

Culture Is The Game

Posted on Leave a commentPosted in Do=Natural flow of action, Growth, Leading, We=All Who Matter, What=Compelling Focus, Will=Our inner game
Reading time: 1 min.

Until I came to IBM, I probably would have told you that culture was just one among several important elements in any organization’s makeup and success — along with vision, strategy, marketing, financials, and the like… I came to see, in my time at IBM, that culture isn’t just one aspect of the game, it is the game. In the end, an organization is nothing more than the collective capacity of its people to create value.

Lou Gerster
former CEO of IBM
Who Says Elephants Can’t Dance? (2002)

Our job as leaders is culture. That is, our job is to constantly steward the idea what value we will pursue, build the team the deliver it, ensure the systems are in place to support that delivery, and have everyone’s predominant focus be on what’s right and what can make it even better.

That’s the whole game.

 

In your corner,

Mike

 

Today’s image by IQRemix from Canada (FIFA Women's World Cup Canada 2015 – Edmonton) [CC BY-SA 2.0 (http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons

Which Camp Are You In?

Posted on Leave a commentPosted in Leading
Reading time: 1 min.

Faced with a change, most of us fall into the “yeah, but” camp. Getting a direction from our boss or seeing a new threat or opportunity out there, we resist.  Without much thought, we use our foresight and intelligence to prevent consideration. We enumerate and inflate the obstacles and we argue for our weaknesses. For example, “Yeah, but, that’s hard. It’s expensive. That’s not who I am.” In the “yeah, but” camp, our motto is, “No.”

Yet we can all easily move to the “yes, and” camp. Here, our motto is “Yep.” It takes just a pause and a bit of thought whenever we get a new direction, idea, or opportunity. We first commit to it. Then we use our foresight and intelligence to work around, over, or through the obstacles. That is, “Yes, I/we can do that. And here’s how we can do it…”

 

In your corner,

Mike

PS: In case you’re wondering, we have much more fun over here at Camp Yes And. Our s’mores are tastier, too.
Today’s photo credit: `James Wheeler After Dusk via photopin (license)

The Secret Key to Dealing with Difficult People

Posted on Leave a commentPosted in Leading
Reading time: 1 min.

Here’s the secret key for dealing with difficult personalities at work: don’t.

The drama is rarely worth it, dear leader.

Instead, generously help them change the one behavior that would make all the difference. Or, generously help them find another job that’s a better fit for them.

 

In your corner,

Mike

 

Today’s photo credit: Finntasia Grumpy Little Owl via photopin (license)

The Danger of Focusing on What’s Wrong

Posted on Leave a commentPosted in Leading, Will=Our inner game
Reading time: 1 min.

Just look at everything we have to do.

-Every leader

Though there is so much to do, fix, and improve (and we will never, ever be done), we can focus too much on what’s wrong. Then we and those around us will feel bad (resistant) and everything will be much harder to accomplish.

The cure? Focus on and give praise for (1) the vast majority of things that are going right and (2) how much better things will be with each fix or improvement. Then the doing, fixing, and improving will feel good and go swimmingly well.

 

In your corner,

Mike

 

Today’s photo credit: Norbert Eder Grumpy Cat via photopin (license)